Privacy Policy for KAI Global School

KAI Global School is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we collect, use, store, and disclose your personal information when you visit our website or enroll in our courses.

What information do we collect?

We collect information from you when you visit our website, register for an account, enroll in a course, contact us, or use other services on our website. The information we collect may include:

• Your name, email address, phone number, address, and other contact details
• Your payment information, such as credit card number, expiration date, and security code
• Your academic information, such as your grades, transcripts, and course preferences
• Your feedback, reviews, testimonials, and other communications with us
• Your IP address, browser type, device type, operating system, and other technical information
• Your browsing behavior, such as the pages you visit, the links you click, and the time you spend on our website

How do we use your information?

We use your information for various purposes, such as:

• To provide you with the courses, services, and support that you request
• To process your payments and issue invoices and receipts
• To communicate with you about your account, courses, and other matters
• To send you newsletters, promotions, and other marketing materials that may interest you
• To improve our website, courses, and services and customize your experience
• To monitor and analyze our website performance, traffic, and usage
• To prevent, detect, and address fraud, security, and technical issues
• To comply with our legal obligations, policies, and procedures

How do we share your information?

We do not sell, rent, or trade your personal information with any third parties without your consent, except as described below:

• We may share your information with our service providers, such as payment processors, web hosting, email marketing, analytics, and other vendors who help us operate our website and provide our courses and services
• We may share your information with our partners, such as schools, universities, and other educational institutions that offer or recognize our courses and credentials
• We may share your information with law enforcement, regulators, courts, or other authorities when required by law or when necessary to protect our rights, property, or safety or the rights, property, or safety of others
• We may share your information with other parties with your consent or as instructed by you

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, modification, or disclosure. We use secure sockets layer (SSL) technology to encrypt your data during transmission. We store your data on secure servers that are protected by firewalls and other security measures. We limit access to your data to our employees, contractors, and agents who need to know it for the purposes described in this policy. We also train our staff on data protection and privacy practices and require them to follow this policy.

How do we retain your information?

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policy and applicable laws and regulations.

How do we use cookies and other tracking technologies?

We use cookies and other tracking technologies to collect and store information about your visit to our website and your use of our courses and services. Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We use cookies and other tracking technologies for various purposes, such as:

• To remember your preferences and settings, such as your language, display, and login details
• To enable you to access and use our courses, services, and features, such as quizzes, assignments, and certificates
• To measure and analyze our website performance, traffic, and usage, and improve our website, courses, and services
• To deliver relevant and personalized advertising and marketing messages to you on our website and other platforms
• To understand how you interact with our newsletters, promotions, and other communications

You can manage your cookie preferences and settings by adjusting your browser settings. You can also opt out of receiving targeted advertising from third-party advertisers and networks by visiting 5 or 6. Please note that if you disable or reject cookies, some parts of our website, courses, or services may not function properly or may be slower.

What are your choices and rights?

You have the following choices and rights regarding your information:

• You can access, update, correct, or delete your account information at any time by logging into your account or contacting us
• You can opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in the email or contacting us
• You can request a copy of your personal information that we hold or transfer it to another service provider by contacting us
• You can object to or restrict our processing of your personal information for certain purposes by contacting us
• You can withdraw your consent to our processing of your personal information at any time by contacting us
• You can lodge a complaint with your local data protection authority or regulator if you are not satisfied with how we handle your personal information

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. We encourage you to review this policy periodically to stay informed about how we collect, use, and share your information.

How do you contact us?

If you have any questions, comments, or requests regarding this policy or our privacy practices, please contact us at:

KAI Global School Email: [email protected] Phone: +1 613 801 6885 Address: 1565 Maple Grove Drive, Kanata, ON, 1A3, Canada

This policy was last updated on February 20, 2024.